PRIVACY POLICY

Your personal data is for SEGRAP d.o.o. very important, so we protect them in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals in the processing of personal data and on the free flow of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation) and other applicable legislation.

Personal data

Personal data means any information relating to a specific or identifiable individual (hereinafter referred to as: the individual to whom the personal data relates). An identifiable individual is one who can be identified directly or indirectly, in particular by reference to an identifier such as name, identification number, location data, online identifier, or by reference to one or more factors that characterize the physical, physiological, genetic , mental, economic, cultural or social identity of that individual.

  • Who processes your personal data?

SEGRAP Tourism, Mining, Production and Construction d.o.o. hereinafter referred to as bioterme.si

Glavni trg 13, 9240 Ljutomer

Phone: 02 5851700

Email: info@segrap.si

  • What data do we process?

When filling out the online form on the website, you provide us with the following information:

  • Name and surname,
  • phone number, 
  • E-mail address
  • your message.

We also collect your data by visiting the website itself (date and time of visit).

  • Why do we process personal data?

By confirming the entered personal data, you allow bioterme.si processes the collected data in its collections based on Article 6 (1f) of the General EU Regulation 2016/679 and uses them for the following purposes:

  • statistical processing;
  • customer segmentation and analysis of purchasing behavior;
  • informing customers about possible errors, corrections and changes in products and services;
  • to carry out direct marketing campaigns: sending offers, promotional material;
  • sending invitations to events;
  • telephone, written and electronic surveys.

We will only use your personal data to fulfill our contractual obligations to you, if we have a legitimate interest in doing so, i.e. when you have consented to the processing of data using our services that we provide and when required by law. We may process your personal data as long as our activities do not disproportionately infringe your privacy. You also have the right to restriction of data processing based on our legitimate interests, which means that you may miss new offers and events or not be notified about them.

All described personal data are processed by us as manager. This means that we determine the purposes defined above, for which we collect your personal data and the methods of processing, and are responsible for the appropriate implementation of this.

We may also forward your personal data to other entities that also have the function of manager, based on your consent to advertising and social networks, namely by name:

  • Google Ireland Limited (registered number: 368047), with registered office at Gordon House, Barrow Street, Dublin 4, Ireland; the company's privacy policy is available here: https://policies.google.com/technologies/ads
  • Facebook Ireland Limited, with registered office at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, D02 X525, Ireland; the company's privacy policy is available here: https://cs-cz.facebook.com/about/privacy.

To process personal data, we also use the services of other processors who process personal data only in accordance with our instructions and for the purposes. Such processors include:

  • Microsoft Ireland Operations Ltd., headquartered One Microsoft Place South County Business Park Leopardstown Dublin 18, D18 P521, Ireland

managers of marketing tools such as, which help us optimize the web and personalize content and offers for you:

Google Ireland based at Gordon House, Barrow Street, Dublin 4, Ireland (Services BigQuery, ChannelAdvisor).

  • How long will we keep the data?

Bioterme.si processes data until the consent of the person is revoked. You can send a written cancellation to info@segrap.si. Regardless of cancellation, bioterme.si will use the data to fulfill contractual obligations.

  • What rights does an individual have?

  • access to personal data relating to him; correcting, changing or adding to them;
  • a printout or a copy for the transfer of personal data relating to him;
  • delete personal data or limit their processing.

We use your self-provided email address for occasional communications about our new products and services. The user can at any time request that bioterme.si delete his e-mail address from the records. The unsubscribe method is described in every message we send to your email address.

Rules for participation in the PLACE2GO Zagreb prize draw

The competition runs from 18 to 20 January 2024. The rules for participation are available at link.

legal notice

All contents published on bioterme.si are the property of SEGRAP d.o.o.. They may not be copied, reproduced or distributed in any other way without the permission of SEGRAP d.o.o.. SEGRAP d.o.o. is not responsible for any problems with the operation of the website. SEGRAP d.o.o. reserves the right to any errors and changes to the content published on bioterme.si

Last change: 22/02/2023