Article 1
These rules define the rules for the "Bioterme" prize draw (hereinafter referred to as the "Prize Draw"), which will be held on the Bioterm Mala Nedelja Facebook profile.
Article 2
The organiser of the prize draw is Segrap d.o.o., Glavni trg 13, 9240 Ljuotmer, (hereinafter referred to as the Producer).
Article 3
The rules of the prize draw are publicly available on the Bioterm website, www.bioterme.si The prize draw is open from 5 - 31.12.2025. The prize draw is open to citizens of the Republic of Slovenia, residents of the Republic of Slovenia and citizens of the Member States of the European Union who are over 18 years of age. Employees of the Producer and the Sponsor of the Sweepstakes and their immediate family (including life partners), employees of any subsidiaries and/or affiliates of the Producer or of the aforementioned campaign are not eligible to participate in the Sweepstakes. All others who enter must also not have any support from the aforementioned. Any such entry will be void if discovered. Entrants must agree to the rules of the prize draw as a condition of entry. By entering the prize draw, entrants will be deemed to have agreed to all the terms and conditions of the prize draw.
Article 4
How to enter the prize draw:Segrap d.o.o. organises a prize draw as part of its online promotion. Participants in the prize draw are those who tag someone they want to give or win a prize. The draw will take place on Wednesday 31.12.2025. The winners will be notified by e-mail of the receipt and use of the prizes detailed in Article 5.
Article 5
The prizes are as follows:
The prize will be delivered by the Prize Producer in agreement with the winner. The prize is not transferable or redeemable in cash. Income tax, including income tax withholding on the prize received and any other taxes defined in the legislation of the Republic of Slovenia, shall be borne by the Producer. Pursuant to Article 108(2) of the Income Tax Act (ZDoh-2, Official Gazette of the Republic of Slovenia 117/2006), no individual gift shall be included in the tax base if its value does not exceed EUR 42, or if the total value of all gifts received in a tax year from the same donor does not exceed EUR 84. The producer's decision on all matters is final and cannot be reversed. All prizes are non-transferable and non-alterable.
Article 6
The producer cannot be held responsible for incorrect participation. Incorrect participation will be considered invalid.
Article 7
The Participant expressly acknowledges that he/she is fully aware of and expressly agrees to these Sweepstakes Rules. By participating in the prize draw, the participant expressly consents to the collection of personal data for the purpose of the prize draw. By entering, entrants also expressly consent to the collection of data for marketing purposes and consent to the Sponsor, the Producer and the Producer's affiliates sending them notifications of their promotions, new products and sweepstakes by mail and other media (gsm, email). Anyone has the right to request at any time (in writing) that the notification be discontinued by sending an e-mail to the following address booking@bioterme.si sends a notification that they no longer wish to receive notifications. The Producer and persons connected with the Producer undertake to protect the personal data collected in the context of this prize draw in accordance with the Personal Data Protection Act and not to disclose it to third parties.
Article 8
Any complaints regarding the prize draw and the prizes can be sent to: booking@bioterme.si or call 02 565 2000.
Article 9
Participants are advised to print out the terms and conditions of the prize draw and keep them in a safe place. The terms and conditions of the prize draw must be interpreted in accordance with applicable Slovenian law. Poducent reserves the right to withdraw or amend the terms and conditions of participation in any prize draw it creates.
Moravci in Slovenske gorice, 5.12.2025
Bioterme Mala Nedelja will take the necessary care to ensure that the information on its website is accurate and up-to-date, but does not assume any responsibility for its accuracy and completeness. All users use the content at their own risk. Bioterme Mala Nedelja is not responsible for any damage resulting from access, use or inability to use the information on these websites or for any errors or deficiencies in their content.
The guest has the right to reserve an arrangement. If the guest cancels the booked arrangement, Bioterme Mala Nedelja has the right to refund the costs due to the cancellation. The cost of canceling the arrangement depends on the time in which the guest submitted the cancellation. Bioterme Mala Nedelja are entitled to the following percentages of the price of the arrangement in the event of its cancellation:
The guest can book the arrangement as a long-term reservation or a short-term reservation. A guest's reservation made at least 15 days before arrival is considered a long-term reservation, and a guest's reservation made less than 15 days before arrival is considered a short-term reservation.
In the case of a long-term guest reservation, the deadline for advance payment is 7 working days from the date of reservation, and in the case of a short-term reservation, the deadline is 3 days from the date of reservation. In the event that the guest cancels the booked arrangement at his own request or due to force majeure, without there being any reason for this on the part of Bioterm Mala Nedelja due to improperly performed service, the guest does not have the right to request any compensation or price reduction.
The guest must send the cancellation in writing to Bioterme Mala Nedelja, Moravci v Slovenske gorice 34 b, 9243 Mala Nedelja or by e-mail to hotel@bioterme.si.
In the event of a justified return of the advance payment, the advance payment will be returned to the guest's transaction account within 30 days from the date of receipt of the cancellation.
Ljutomer, 24/04/2017
Prepared by:
Mateja Zadravec
Segrap d.o.o., Ljutomer
Director: Miran Blagovič
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