Terms and Conditions of the Prize Draw

“Spoil yourself together with Bioterme Mala Nedelja”

 

  1. Member – Organiser

The organiser of the prize draw is Segrap d.o.o., Glavni trg 13, 9240 Ljutomer (hereinafter: the organiser).
The prize draw is being held in collaboration with influencer Sara Rutar and will take place on Instagram as a joint (collab) post on Sara Rutar's profile and the Bioterme Mala Nedelja profile.

  1. Clause – Duration of the prize draw

The prize draw runs from the publication on Sara Rutar's Instagram profile until 30.04.2026 until 23:59.

  1. clause – Terms of Participation

Individuals aged 18 and over, who are resident in the Republic of Slovenia or EU member states, are eligible to participate in the prize draw.

Employees of the organiser and their immediate family members may not participate in the prize draw.

By participating in the prize draw, the participant is considered to agree to these rules.

  1. member – mode of cooperation

To enter, the Instagram participant must:

  • Like post 
  • follow the profile of Sara Rutar and the profile of Bioterme Mala Nedelja 
  • Tag at least 1 person in the comment 
  • can comment multiple times (each comment counts as an additional entry) 
  • share post to story and tag profile. 
  1. member – Award

The prize includes:

3-day break (2 nights) for 4 people
accommodation in glamping pods or a glamping tent in Sončna dolina (Bioterme Mala Nedelja)

– 1 x daily entry to the Bioterme thermal baths. 

Prizes cannot be exchanged for money or any other prize. The prize is non-transferable.

The prize conditions are published on the Bioterme Mala Nedelja website.

  1. member – Selection of the winner

The draw will take place 1. 5. 2026.

The winner will be chosen at random and notified via private message on Instagram.

If the prize winner does not respond within 3 days, a new one will be chosen.

  1. Article – Taxes

The bonus represents goodwill and is taxed in accordance with the Income Tax Act.
The organiser will cover the income tax advance for the prize.

The prize winner is obliged to provide the organiser with their personal details (first name, surname, address, tax number) required for tax calculation.

If the prize winner does not provide the data within the specified timeframe, it shall be considered that they are forfeiting the prize.

  1. Article – Personal Data Protection

The participant agrees that the organiser processes their personal data for the purpose of running the prize draw.

The data will not be passed on to third parties and will be protected in accordance with the law.

  1. item – Other

The prize draw is not affiliated with Instagram or Facebook.

The organiser reserves the right to amend the rules.

LEGAL PROVISIONS

CANCELLATION OF RESERVATIONS

Bioterme Mala Nedelja will take the necessary care to ensure that the information on its website is accurate and up-to-date, but does not assume any responsibility for its accuracy and completeness. All users use the content at their own risk. Bioterme Mala Nedelja is not responsible for any damage resulting from access, use or inability to use the information on these websites or for any errors or deficiencies in their content.

The guest has the right to reserve an arrangement. If the guest cancels the booked arrangement, Bioterme Mala Nedelja has the right to refund the costs due to the cancellation. The cost of canceling the arrangement depends on the time in which the guest submitted the cancellation. Bioterme Mala Nedelja are entitled to the following percentages of the price of the arrangement in the event of its cancellation:

  • cancellation up to 15 days before arrival - 10% of the arrangement
  • 14 to 4 days before arrival - 30% of the arrangement
  • 3-2 days before arrival - 80% of the arrangement
  • 1 day before arrival, on the day of arrival or no show on the date of reservation - 100% of the arrangement
  • in the event of a change in the date of stay, the advance payment already paid will be transferred to the new date.

The guest can book the arrangement as a long-term reservation or a short-term reservation. A guest's reservation made at least 15 days before arrival is considered a long-term reservation, and a guest's reservation made less than 15 days before arrival is considered a short-term reservation.

In the case of a long-term guest reservation, the deadline for advance payment is 7 working days from the date of reservation, and in the case of a short-term reservation, the deadline is 3 days from the date of reservation. In the event that the guest cancels the booked arrangement at his own request or due to force majeure, without there being any reason for this on the part of Bioterm Mala Nedelja due to improperly performed service, the guest does not have the right to request any compensation or price reduction.

The guest must send the cancellation in writing to Bioterme Mala Nedelja, Moravci v Slovenske gorice 34 b, 9243 Mala Nedelja or by e-mail to hotel@bioterme.si.

In the event of a justified return of the advance payment, the advance payment will be returned to the guest's transaction account within 30 days from the date of receipt of the cancellation.

NOTICE ON VIDEO- SURVEILLANCE

Ljutomer, 24/04/2017

Prepared by:
Mateja Zadravec

Segrap d.o.o., Ljutomer
Director: Miran Blagovič

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